Your privacy is of upmost importance to us. This Privacy Policy is intended to give you confidence in the privacy and security of the personal information we obtain from you. However, please note that we are not responsible for any use of your personal data in respect of third party websites that may be accessed via this site. You will therefore need to review the Privacy Policy of any third party websites that you use.

Collection of Personal Information

When you use this site you may be asked for personally identifiable information such as your name, email address, company name (where relevant), telephone number etc. By giving us such information you consent to us using it in the manner described in this policy.

Use of Personal Information

We may use your personal information to process your service requests, provide access to privileged areas of the website, personalise your visit to our site and to enable us to review, develop and improve the products, services and special offers we provide online. We may occasionally carry out market research and send you details of services and offers that we think will be of interest to you. If you do not wish to receive such information, please ensure you click on the ‘unsubscribe’ link or use other unsubscribe functionality we provide contained within such emails received from us.

Disclosure of Personal Information

We will not disclose your personal information to any third party unless consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or acceptable use policy, we may disclose your information to a relevant authority.

Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation, in particular the UK Data Protection Act.


Information you submit while registering, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser.

We may create and access cookies (a piece of information like a ‘tag’ which is stored on your computer and allows us to identify if you have visited before) on your PC. Third party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be places on your PC, then they can be disabled in your web browser. The option to do so is normally found in your browser may hinder your use of other websites and interactive services.


All account information is password protected. Where appropriate we use industry standard SSL-encryption to protect data transmission. All security on our websites is treated seriously and reviewed by our security and abuse team on a regular basis.

We also undertake security steps, including extensive use of SSL technology, on our back end systems that store customer account information.

Right to access your Personal Information

You can obtain access to your personal information held by us, by sending a cheque for £10.00 (to cover administration costs for collating this information), made payable to;

The Extra Step Ltd
Bedford Heights
Brickhill Drive
MK41 7PH


Changes to this policy will be posted on our website whenever necessary. You are advised to check our website regularly to view our most recent Privacy Policy.

Your Consent to this Policy

By using our Site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may change our Policy by posting a new version on our site.